So this year for me is all about “Thriving not just surviving”.
Last year and probably for the last 3 years my main focus has been on building a business but there was a small part of myself that was using this as an excuse of dealing with personal stuff.
So towards the end of last year I realised that I could no longer sustain this long term and needed to make some changes. So I sat with my whiteboard and came up with some simple changes I could make that would enable me to be a better human. Now I really wrote these only thinking of myself personally and not my business. But by ensuring that I am not just surviving personally I feel much better equipped to thrive in my business and in every area of my life.
So what changes do you need to make to ensure that this year you don’t just survive but thrive?
One of our values here at Balancing Bookkeeper Canberra is “We balance”.
“We strive to be a workplace that practices what we preach. We aim to provide a flexible and supportive environment that enables all staff members to balance work and life. We believe that as individuals we are able to have a healthy work/life boundaries. We are an example to others, including clients, by efficiently and effectively managing the work that they provide to us.”
So quite a few years ago we rebranded the bookkeeping business that was being traded under my personal name and it was rebirthed as “Balancing Bookkeeper Canberra.” Every day since I have been reminded that life is not just about balancing the accounts for small business but also balancing the many other balls many of us juggle.
I had the knowledge of this but must admit I just loved balancing the books more than I did in managing my health, family, friends and self and other commitments. However this did end in me being quite unwell for an extended period of time and made me realise that if I am not balanced “emotionally, physically, mentally, relationships and self care” I am really no use to anyone.
One of the hardest things I have had to do is to keep going in my business when battling depression and anxiety. However have these two new “friends” has taught me what is important and how to manage my stress and how to give to full capacity in the work I do by making sure I have adequate down time.
How are you coping with the work/life balance? Is there something small that you can change today that will make this balance a little more equal?
One of our values here at Balancing Bookkeeper Canberra is “We are switched on”.
“Being switched on to us at Balancing Bookkeeper Canberra means that we are not afraid of change or evolving the way we do things. We are always looking at how to do things better; in a more streamlined, efficient and effective way, both in our business and for clients. This means we aim to be providing solutions to our clients either before they are aware that a problem exists or in answer to their questions. It also means that all team members are required to have an attitude of learning and willingness to go the extra mile to get something done to make the process easier.”
To me being “switched on” reminds me of a lightbulb. The invention of the lightbulb is a remarkable story in itself and though it still emits light how this has changed over time and is constantly changing to be more efficient and keeping up with the changing times of technology.
Being in business for me is much like this. I love that technology is changing and equips us to do life and business more efficiently and effectively. We are passionate about keeping up with the times and making your life easier when it comes to running your business and the numbers of your business.
Is there an area of your business that you feel like you could be doing better in? If so will you take a moment away from the busyness of business and ask yourself what you could implement to make this process easier?
One of our values here at Balancing Bookkeeper Canberra is “We are passionate”.
“We are energetic and unashamedly love what we do. That is, helping others with their business numbers and encouraging them. We demonstrate this by responding effectively and efficiently to client questions and seeking assistance when in need of clarification. We are dedicated to our clients and always give them the time, energy and focus they need with healthy boundaries. Our passion for what we do is shown in the joy and excitement we demonstrate when interacting with them.”
That’s right our passion is not just in the helping part but by doing something that we absolutely love doing. There have been times that I have felt unmotivated or feeling down in my personal life however put me in front of some unreconciled items in a bank account, a system that needs implementing, a payroll to setup or a problem that requires a solution my heart is happy and I have a skip in my step. All of our staff here have the same ethos and get all excited about the things that you may not necessarily find exciting.
But did you know that we are also attracted to people who are also passionate about what they are doing? It actually doesn’t matter what you do in business but whatever you do you must love it. Ok, I am not talking swinging off the chandeliers excitement 24/7. I am well aware that business is a lot of ups and downs and it can often feel like a rollercoaster road. But you know that no matter what or how much you are challenged by business you still have the fire in your belly about what you do.
A couple of years ago I was chatting to a prospective client and they were excitedly telling me about what their organisation was telling and there was such a personal story of why she was doing what she was doing. This passion and her heart for what she was doing was so evident in the language she spoke and the emotion she was expressing. After that phone call I was also emotional and we are very proud to be part of the difference she and her team are making in the world.
How do you show you are passionate to those that you do business with?
One of our values here at Balancing Bookkeeper Canberra is “We are honest”.
“We aim to create a workplace that encourages and inspires everyone we come in contact with to be themselves. Our team members are authentic with their skills, experience and knowledge and share this knowledge with their colleagues and our clients with passionate gusto. In our team, no one has to pretend they have all the answers and we encourage you to ask for help when needed. To best support our clients, and ourselves, we will always seek advice from other professionals when we are out of our depth.”
For many years, well actually probably most of my life, I have struggled with the concept of being myself and being accepted for who I am. Being in business and discovering that you can be yourself and still be an expert in your field is one of the most freeing things that I have discovered. I love harnessing this sort of ethos in other business owners and small businesses, that being honest with who you are and how you interact with the world around you is important and unique.
We are passionate about always being honest that we don’t have all the answers but if it is in scope we are willing to find solutions to your questions. We will also let you know if you we need to reach out to other professionals as giving you the best and accurate advice is the name of our game.
How can you show honesty to those you interact when in business?
One of our values here at Balancing Bookkeeper Canberra is “We care about people”.
“We are focused on numbers, but also on helping people. We also interact with people in a helpful, efficient and effective manner. This means no matter how many clients we are juggling or how busy we become, we always take the time to give individualised attention and support to every client.”
Did you know that not only do we love to share the love by caring for those clients, staff and suppliers in our business however we also love to see this in action in your business?
That’s right having a heart of compassion to those you do business with is such a beautiful to witness and it makes our hearts happy.
One of my fondest memories of being in business was meeting a long-term client where we had not met face to face. I was already aware of how much respect he had for his customers and his employees from the interaction we have had via email and telephone. But it was a complete gamechanger to see this in action when met him in person.
There is also another client that shows this wonderfully by being a jovial workplace that when we frequent to pick up paperwork we instantly feel like we are part of the family!
How do you practically show that you care about the customers, clients, employees and suppliers in your business?
To us here at Balancing Bookkeeper Canberra the values that we hold onto and how we do business are very important. It can often dictate the small decisions that may seem mundane and happen daily or they may come into play with bigger strategic decisions.
So I am going to take a moment to let you know what is at the heart of what we do and then will also delve deeper into each of those in greater detail in later blog posts.
We care about people: That’s right as much as we love numbers, people are more important and it’s about the relationship we build with you and your business.
We are passionate: That’s right we are going to get excited about your accounts and about the numbers of your business. It’s ok if you don’t we have enough nerdy passion to be excited on your behalf!
We are honest: Integrity and honesty are at the heart of who we are as individuals here at Balancing Bookkeeper Canberra as well as a team and how we conduct ourselves as a team.
We are switched on: That’s right we are like a light bulb, we are switched on. Ok, seriously streamlining and making your life easier is what we are all about. Solving problems is something we love to do and we love using technology to assist in making this as efficient for all.
We balance: That’s right each of us here at Balancing Bookkeeper Canberra also wear many hats in life; whether we have families, friends, volunteering positions we lead by example by ensuring that we have a good balance between work and life so that we can give the very best to you.
So what are your values in business and how do they define how you do business?
So when something awesome is happening in your life; whether that is business or personal what is your first reaction?
Are you excited, fearful or a combination of the two or any other emotion?
I think for me I like to do the combo of the excited and fearful. When big things are happening in my business there are sometimes I want to grab a pair of joggers and run for the hills even though I know that what is in store is actually awesome.
There are others times the fear of the unknown about the situation has me wanting to sit in the foetal position because staying where it is comfortable seems like the better option. So how do you combat that initial emotion to stop you from not stepping into all that is in store for you? For me actually acknowledging why I am feeling this way is the first step.
Sometimes that feeling is completely warranted as it is risky and it is a way that I am protecting myself or other times it is completely irrational. So then I actually need to assess whether what I am about to step into is actually the right thing to do and the right timing. If it is something I do need to be doing and I have acknowledged it I then hold myself accountable to my support network and verbalise that I can’t stay in this place and that I need to be pushing myself beyond how I am feeling.
Then I get on with it.
Well, sometimes it is but sometimes it is so freaking hard as you know that you need to fight on ahead however you feel like sitting in the corner. How do you keep yourself pushing forward?
For me making sure that I am keeping myself balanced with work/life, health/fun and work/play is the first step.
Then I make sure that I have the goals of my life and work firmly in my head and that if I want to push through to see those happen that there is going to be a little discomfort as I step into that; the unknown, the scary and the exciting!!
What strategies do you have in place for ensuring that you are living up to your best version of yourself and stepping into all that you are meant to be doing?